Important Notice

ROUTINE APPOINTMENTS

You can make a pre-booked appointment for our doctors and nursing team up to eight weeks ahead. Our partners also have telephone appointments and prebooked evening surgeries.

URGENT APPOINTMENTS

The practice operates a daily on-call team Monday to Friday. Patients requiring an urgent, on the day appointment will see a member of the on-call team, all of whom can prescribe. This system ensures that the most appropriate health care professional sees you, and that the duty doctor has adequate time to deal with emergencies that occur on the day.

We strive to provide an appointment with a health care professional within 24 hours and with a GP within 48 hours. If you require an appointment with a specific GP there will be a longer wait.

WE HAVE A DEDICATED APPOINTMENT TELEPHONE LINE: 01394 288170 

WEB BASED APPOINTMENTS

Appointments are now available on-line, please ask at reception for more details.

EVENING SURGERY

Evening surgery appointments are now available. These are held on Tuesday, Wednesday and Thursday evenings at 6.30pm - 8pm. These appointments are prebooked. We hope that these appointments will be especially useful for those patients that find it difficult to attend the surgery during the normal working day.

Home Visits

Requests for home visits should be made between 8.30am - 10am, but patients are reminded that it is preferable that consultations take place in the surgery where diagnostic facilities are ideal.

Home visits are allocated between the doctors present on the day so it may not be possible to specify a particular GP. You will be asked the nature of the home visit so that it can be prioritised by the doctor.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.